Security Officer
Churchill Square Shopping Centre is Brighton’s main shopping complex and is in the heart of Brighton, benefitting from easy commuting from the city centre and surrounding areas, it offers discounted benefits from certain retailers. As part of the ABM security team, you will also benefit from full uniform with an annual refresh, access to Perkbox employee benefit scheme which includes discounted e-vouchers for most retailers, including Gyms, holidays, and car rentals to name a few, it also offers employee assistance program which hosts 24/7 365 independent support for all colleagues.
This position is for a Security Officer working an average of 40 hours per week, on a rolling rota, at £13.88 per hour. We offer 28 days annual leave including public holidays (pro rata for part time workers)..
Online E learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach this is a fantastic opportunity to join our team.
Churchill Square Shopping Centre Security Officers are responsible for the safety and welfare of members of the public who visit the Centre, to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience.
Main Duties & Responsibilities:
You are employed as ambassadors for the site to create and maintain an environment in which all law-abiding members of the public, whether shoppers, visitors, staff, or contractors can feel safe and secure.
Great emphasis is placed on Customer Service within the role where your objective is to create a pleasant environment for all shoppers, and tenants.
Day to day tasks include:
Patrolling both front and back of house areas
Deterring and reporting of criminal behaviour.
H&S safety checks
Rotating static positions within the centre and car park.
Carrying out vacant unit checks
Refusing entry to known offenders
Supporting Brand Partners to effectively manage incidents of antisocial or criminal behaviour.
Reporting defects/spillages within the Centre.
Taking part in training exercises to improve knowledge of how site procedures.
Support service partners with related issues and procedures to reinforce the sites one team ethos.
Person Specification:
Competent in dealing with members of the public.
Level of health and safety awareness
Good knowledge of security industry and systems
Punctual.
Able to ensure all procedures are followed complying with legislation and company policy.
Maintain critical standards for professionalism, service, and quality assurance.
Adhere with new policies and procedures to ensure that a respectful workplace exists.
Essential
SIA licensed – Guarding or door supervisor badge preferred.
Desirable
Good Customer Service
Ability to demonstrate flexibility and adapt to change
Positive attitude to work
Level of health and safety awareness
Good knowledge of security industry and systems
HEALTH & SAFETY RESPONSIBILITIES
Always follow Group and company policies and procedures.
Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
Use all work equipment and personal PPE properly and in accordance with training received.
Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.
NOTE
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect 0063hanges in the post holder’s role and/or the needs of the business.
Please note that ABM are an equal opportunities employer, we do not discriminate and welcome all responses.
To apply for this role please send your CV to [email protected]