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Urban Outfitters are recruiting for part time sales associates to join their team in Churchill Square

JOB PURPOSE

The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.

DUTIES AND RESPONSIBILITIES

People:

  • Deliver a positive, friendly experience by engaging the customer through conversation and service
  • Uphold Customer Connection at all times and adopt a ‘customer first’ ethos
  • Live the company brand values
  • Enhance the customer experience by focusing on customers and not on projects during prime time selling hours
  • Be enthusiastic and passionate when interacting with our customer
  • Engage with the customer on product
  • Contribute to the overall environment in the store by being positive, respectful and helpful to others
  • Uphold Company standards and act as a positive role model to peers

Teamwork and Communication:

  • Work productively within the team and take initiative to work with others toward a common, collaborative goal
  • Assist in the training and development of peers
  • Communicate positively and effectively with peers
  • Actively participate in daily and department meetings

Operations:

  • Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
  • Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
  • Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
  • Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
  • Adhere to Company Health & Safety regulations at all times

Merchandising and Display:

  • Uphold store merchandising and cleanliness standards
  • Ensure that merchandise is ticketed and the sales floor is well stocked
  • Support sales by assisting in merchandising and display projects
  • Exhibit a familiarity with current product and trend awareness

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

  • Previous experience in a retail environment – not a must.
  • An awareness of the Urban Outfitters brand and its appeal to the local market.
  • Strong communication skills.
  • Confident with approaching customers.
  • Previous experience in a service driven environment

If you would like to apply, please hand your CV in store.

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