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Part time sales associates roles

JOB PURPOSE

 

The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.

 

DUTIES AND RESPONSIBILITIES

 

People:

  • Deliver a positive, friendly experience by engaging the customer through conversation and service
  • Uphold Customer Connection at all times and adopt a ‘customer first’ ethos
  • Live the company brand values
  • Enhance the customer experience by focusing on customers and not on projects during prime time selling hours
  • Be enthusiastic and passionate when interacting with our customer
  • Engage with the customer on product
  • Contribute to the overall environment in the store by being positive, respectful and helpful to others
  • Uphold Company standards and act as a positive role model to peers

 

Teamwork and Communication:

  • Work productively within the team and take initiative to work with others toward a common, collaborative goal
  • Assist in the training and development of peers
  • Communicate positively and effectively with peers
  • Actively participate in daily and department meetings

 

Operations:

  • Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
  • Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
  • Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
  • Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
  • Adhere to Company Health & Safety regulations at all times

 

Merchandising and Display:

  • Uphold store merchandising and cleanliness standards
  • Ensure that merchandise is ticketed and the sales floor is well stocked
  • Support sales by assisting in merchandising and display projects
  • Exhibit a familiarity with current product and trend awareness

 

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

  • Previous experience in a retail environment – not a must.
  • An awareness of the Urban Outfitters brand and its appeal to the local market.
  • Strong communication skills.
  • Confident with approaching customers.
  • Previous experience in a service driven environment

If you would like to apply, please hand your CV in store

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