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Customer Service Advisor

Churchill Square Shopping Centre

10.5 Hours Saturdays, and 6.5 Hours Sundays

(With the opportunity for further hours)

 

The Customer Service Advisor role provides face-to-face contact within the shopping centre for customers, and works closely with the customer service/security team.

 

The Customer Service Advisor role at Churchill Square is to assist with:

-Customer enquiries

-Phone and email enquiries

-Receive complaints – face to face, customer comments and emails

-Collecting data and using computerised systems

-Collect+ and maintaining collect+ parcel service

-Completing inputs for weekly and monthly data reports

 

Candidates will ideally demonstrate the following skills:

-Experience with IT computerised systems – Word, Excel, data inputting

-Confident when dealing with enquiries and complaints

-Strong customer relation skills and ability to operate in a diverse and changing environment

-Organisational skills and the ability to multi-task

Salary £8.70 per hour

To apply for this position please email your CV to [email protected]

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