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Accessibility

The centre is fully wheelchair accessible.

Disabled Toilet Facilities

Disabled toilet facilities are located next to the toilets located between Clarks and TH Baker plus within the toilets in at Food Central level. Please follow the signs between Italian Kitchen and Spud U Like

Disabled Parking Spaces

There are specially designated parking bays located in both car parks, they can be located in all levels of Churchill 1 and levels 4 & 6 within Churchill 2.

Shopmobility

What is Shopmobility?

Shopmobility is operated by The Fed – Centre for Independent Living and provides a services that allows customers to hire wheelchairs and electric mobility scooters for use whilst at the centre to get out and about in Brighton and Hove.

How do I book Shopmobility and find out costs?

Please visit The FED Shopmobility website for further details for further details or email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Where can I find Shopmobility upon arrival?

If arriving by car, Shopmobility can be found in Churchill 1 car park, Regency Road East BN1 2RU, level P3 and turn right following the signs for Shopmobility. You can also find disabled parking in the blue zone next to shopmobility.

If by foot, please use the lift in the centre of the mall that takes you to P3 and follow the green path this leads to Shopmobility.

The centre is fully wheelchair accessible.

Centre Information

Customer Service Desk

Our trained Customer Service team are here to help and to ensure that you get the most of your visit. No question is too small and whether it’s a question about Churchill Square or Brighton and Hove, our team is on hand to assist you.

Located on the upper mall outside TH Baker and H Samuel, visit us for advice on locating facilities and helping you find stores, plus offering local tourist information.

Services include:

  • Churchill Square Gift Card sale
  • Tourist Information Point - Providing information on local tourism
  • Point of contact for requesting First Aid assistance
  • Reporting lost children/parents/elderly guests
  • Lost property enquiries
  • Feedback from guests

Opening Times

Monday9am – 6pm
Tuesday9am – 6pm
Wednesday9am – 6pm
Thursday9am – 8pm
Friday9am – 7pm
Saturday9am – 7pm
Sunday11am – 5pm
Bank Holidays9am – 6pm

Please note some stores opening times may vary.

How to find us

Churchill Square is in the centre of Brighton; next to the Clocktower and a few moments from the famous Brighton Lanes. It’s only a short walk to Brighton seafront and the Pier, or a short 10 minute  walk in the opposite direction will take you to the train station with good links to London and the surrounding areas around Brighton & Hove. 

Here is some useful information to help make your journey to us as smooth as possible.

By Foot

If visiting Churchill Square by foot our postcode for our main entrances is BN1 2TE

By Car

Click here for information on Churchill Square’s car parks.

Please visit the BBC Sussex website for live traffic information.

Travelling by train

Churchill Square is approximately a ten minutes’ walk from Brighton Station. When leaving the station, head towards the seafront along Queens Road and turn right at the Clocktower for the centre. For train times and departure details visit National Rail Service Updates

Travelling by bus

Many buses stop directly outside the shopping centre on Western Road. For further information and a full time table, visit Brighton Buses.

Park and Ride

Brighton’s park and ride site is located Withdean Sports Complex, (postcode BN1 5JD). It travels to the city centre and stops at Clock Tower in Queen's Road for Churchill Square. For further details, including costs,click here.

Parking

The two Churchill Square car parks provide a total of 1,600 car park spaces and are open 24 hours a day, 365 days a year.

Churchill 1 car park is located on Regency Road East BN1 2RU
Height Restrictions is 2.13 meters

Churchill 2 car park is located on Cannon Place, BN1 2FB
Height Restrictions is 1.93 meters

Disabled Parking

There are specially designated parking bays located in both car parks, they can be located in all levels of Churchill 1 and levels 4 & 6 within Churchill 2.

Parent and Child Parking

There are specially designated parking bays for Customers with small children, they can be located in all levels of Churchill 1 and levels 4 & 6 within Churchill 2.

Guests will be pleased to know for peace of mind that Churchill Square has been awarded the Park Mark® Safer Parking Award 

Car Park Rates

Up to 2 hours - £4.00
2-3 hours - £5.50
3-4 hours - £7.50
4-6 hours - £15.00
6-8 hours £17.50
8 - 12 hours - £20.00
12 - 24 hours - £25.00
24 hours - £25.00


Evening Tariffs 6pm – midnight £4.00. Please note, the evening tariff only applies if entering the car park after 6pm and exiting before midnight on the same day as arrival (in accordance to the times printed on the ticket)

If your stay exceeds 24 hours you will be charged the standard 24 hour charge plus the costs for the additional time brackets please see terms and conditions.

Tarriffs updated 3rd April 2017

 

Cycle Racks

We have bike stands on the piazza for those of you that wish to cycle to the centre.

Click and collect

Shop online and collect in store. Click here to see the participating stores

Gift Cards

Stuck for ideas for what gift to purchase? A Churchill Square Gift Card is right for any occasion. So whether you want to say Happy Birthday to that special someone, or treat someone with a thank you, the Churchill Square Gift Card is just the ticket.

Our Gift Card can be used at a wide selection of our stores, from high street favourites to delicious eateries. A small selection of stores currently do not accept the gift card which are: Carphone Warehouse, EE, Natwest, Supercuts, Ed’s Easy Diner, Holland and Barrett, Office, Chopstix, Kiko, Calzedonia and Victoria’s Secret.

To purchase a gift card, please visit our Customer Service Desk located on the upper mall between H Samuel and TH Baker.

Personal Shopping

Stuck for ideas for what gift to purchase? A Churchill Square Gift Card is right for any occasion. So whether you want to say Happy Birthday to that special someone, or treat someone with a thank you, the Churchill Square Gift Card is just the ticket.

Our Gift Card can be used at a wide selection of our stores, from high street favourites to delicious eateries. A small selection of stores currently do not accept the gift card which are: EE, Natwest, Supercuts, Ed’s Easy Diner, Holland and Barrett, Office, Chopstix, Kiko and Calzedonia.

To purchase a gift card, please visit our Customer Service Desk located on the upper mall between H Samuel and TH Baker.

Mummy Me Time
1 hour express class just for mums, brimming with mum-friendly fashion and beauty advice tailored to your needs. Being a mum can leave you time short, tired and in great need of some time to yourself.  Add to that a change in body shape, image...
Purse-Friendly Digital Do-over, £40
If you’re in a rush with no time to shop or are on a budget, Bethanie can consult with you online about your needs and send you recommendations to suit, from across the Centre.  A chat by phone, Facetime or Skype to discuss your concerns, needs and to...
‘I Need a New Look’ Wardrobe Overhaul. 3 hours, £150 (1 hour wardrobe analysis, 2 hours shopping including the below):
If you feel stuck in a rut, tried or have items of clothing you never wear or worse, dread wearing then it’s time to give you and your wardrobe an overhaul! This experience will: Discuss in-depth your closet and discuss what you wear or don’t wear and...
‘Style Me’ Shopping Experience Available for 1 hour: £60. 2 hours: £95. Full day at 6 hours: £250.
If you need impartial advice, are looking for an outfit for a special occasion, a capsule wardrobe for holiday, perhaps a job interview then this is for you.  Having an expert on hand to guide you through what makes you look and feel your best works...
‘Help Me’ Gift Service 2 hours: £95 plus P&P
If you lack the time to shop for that perfect gift or just never know what to buy for others, then this service is for you! Bethanie provides personal shopping and holiday gifting needs. Whether it’s for a holiday, special occasion or celebration, the...
Testimonials
‘A friend and I visited Bethanie and found her brilliant. Very relaxed, very approachable. She understood our individual styles in minutes and as well as helping us select clothes there, she gave us some great advice for shopping alone.  Lovely lady,...

Contact Us

Churchill Square Centre Management Suite,
Russell Place,
Brighton
BN1 2RG

01273 327428

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Services and Facilities

Wifi

Free BT Wi-Fi is available to all customers via your smart phone or tablet. Simply ensure your device is switched on and enabled, select BTWiFi-ChurchillSquare login to register and you are now good to go!

First aid

We have trained First Aiders available at all times should you be in need of any assistance. If you do require assistance please contact a member of Churchill Square staff immediately.

Lifts

There a two lifts from the Car Parks into the centre and one main lift that travels from all levels of the centre. This lift is located in the centre of the mall, (next to Lego if on the lower mall, next to the Customer service desk if on the upper mall and opposite Ed’s Easy Diner on Food Central.

BHS and Debenhams also have customer lifts location within their stores.

Escalators

If you wish to travel to or from the lower mall to or from the upper mall you can do so using our escalators either in front of Debenhams or in front of BHS and next to Superdrug & Tiger on the lower level and H Samuel and TH Baker on the upper level.

Toilets

Public toilets can be located on Food Central, please follow the corridor between Italian Kitchen and Spud U Like and also between TH Baker and Clarks.

Cash machines

Need an ATM? Natwest is located on the West Mall.
In addition to this there are two ATMs at the top of Cranbourne Street

Lost property

If you have misplaced any items, simply report the items to one of our Customer Service Team at the Customer Service Desk and we will check to see if to see if it has been handed in. If you have found any items, please also hand it into the Customer Service Desk.

All lost property handed it is recorded on a database.

If you have left the centre and realised you have lost an item once you have got home please give us a call on 01273 327428 and we will let you know if it’s been found.

Passport photo booth

We have Photo-Me photobooths available within the centre. Photo-Me booth photos provide customers with a convenient and effective means of obtaining ID photos compliant with the new ICAO (Civil Aviation Organisation standards) regulations and are therefore suitable for official documents including UK passport, driving licence and identity cards.

There are two located on the upper mall next to the Customer Service Desk, one located in the Churchill 1 car park L3 level in the lift lobby and finally another in Churchill 1 car park L1 level by the car park.

Car wash

Come back to a gleaming vehicle after a day’s shopping at Churchill Square Brighton thanks to The Car Wash Company.

The Car Wash Company are the largest operator of 100% waterless hand car washing and valeting centres with sites located across the UK. 

The Car Wash Company are located on level 6 of Churchill 2 car park and P3 in Churchill 1 car park.

View the price menu.

For enquiries please call 0844 3352001.

Opening Times

Monday 9am – 6pm
Tuesday 9am – 6pm
Wednesday 9am – 6pm
Thursday 9am – 6pm
Friday 9am – 6pm
Saturday 9am – 6pm
Sunday 10am – 5pm

Tourism

Tourist Information Point

Here at Churchill Square our Customer Service Desk is an official Visitor Information Point and our staff are trained to offer help and advice, about all things Brighton and Hove plus have a selection of free literature and maps.

The Customer Service Desk can be found on the upper mall between TH Baker and H Samuel.

Tax free shopping

If you are visiting from outside the European Community, guests will benefit from Tax Free Shopping. Individual stores will be able to assist and offer advice on Tax Free Shopping.

Staying in Brighton

You are spoilt for choice in Brighton and Hove for Hotels that cater to all tastes and budgets. From Bed and Breakfasts, to quirky boutique hotels, luxury stays or self-catering apartments there is something for everyone.

Head to VisitBrighton for a comprehensive guide.

Bureau de Change

Take the stress out of going on holiday and changing money at the airport Churchill Square can offer you two Bureau de Changes for one less thing about before you set off on your travels.

Debenhams are above to provide travel money with a competitive rate and are located within Debenhams level 1.

The Post Office also offer competitive rates and can be found within WH Smith, lower mall. Why not pick up a travel guide whilst you are there to discover the ‘must go to’ places you are visiting?

The Post Office

For all your postage needs The Post Office can be found within WH Smith lower mall. A post-box is located within The Post Office and on the main piazza.

Family Facilities

Baby changing rooms

Baby changing rooms are located between TH Baker and Clarks and Food Central, please follow the corridor between Italian Kitchen and Spud U Like.

Parent and baby parking

There are specially designated parking bays for Customers with small children, they can be located in all levels of Churchill 1 and levels 4 & 6 within Churchill 2.

Lifts

For those with buggies or prams we have two lifts from the Car Parks into the centre and one main lift that travels from all levels of the centre. This lift is located in the centre of the mall, (next to Lego if on the lower mall, next to the Customer Service Desk if on the upper mall and opposite Ed’s Easy Diner on Food Central.

BHS and Debenhams also have customer lifts location within their stores.

Kids Club

Rockers and Rocketts is Churchill Square Shopping Centre’s free kid’s club. Taking place on the first Sunday of every month from 11am to 3pm, each month is a different theme and our team will entertain your little ones with craft activities and workshops. No booking is required, simply come along on the day and have loads of fun!
 
Please note this is not a crèche event so parents and guardians are required to stay around at all times and watch the fun!
 
Click here for further information on Rockers and Rockettes themes. 

FAQ's

What is the Churchill Square Gift Card? 

The Churchill Square Gift Card is a present for any occasion. It is a pre-paid stored value card which can be used to purchase items within Churchill Square participating retailers. The available balance will be reduced by the amount of each purchase of goods or services.

Where can I buy a Churchill Square Gift Card? 

The Churchill Square Gift Card is available for purchase at the Customer Service Desk located on the upper mall next to H Samuel and TH Baker.    

Where can I spend my Gift Card? 

At any participating store within Churchill Square, non-participating stores: includes 3 store, Lovisa, EE, Natwest, Supercuts, Ed’s Easy Diner, Boost Juice, Holland and Barrett, Office, Chopstix, Kiko and Calzedonia.

Am I able to spend my Gift Card in more than one store?

Yes, you are able to purchase items in various stores within Churchill Square subject to available funds.

Can I use more than one Gift Card for one transaction at one time?

Unfortunately, not in stores. You are able however to purchase a new Gift Card at the Customer Service Desk with more than one Gift Card and the balances of all cards will be transferred onto he one new card.

Does my Gift Card have an expiry date?

Gift cards do expire after one year of the purchase date and cannot be used after their expiry date.

What happens if my card is lost or stolen?

You are responsible for all transactions, including all unauthorised transactions that take place if the card is lost or stolen. If you card is lost, stolen or damaged, you should contact Store Financial (the program manager) immediately on 0845 686 2273. You will not be liable for any transactions after you have informed Store Financial of the lost or stolen card. A replacement Gift Card can be issued however this can only be done with proof of purchase or the damaged Gift Card in the case of a damaged card and your full identification.

How do I check my balance?

There is an automated service you can dial 0845 355 0525 to find your balance or simply visit the customer service desk or online at www.getmybalance.com.

Am I able to refund or exchange items purchased on a gift card?

Receipt of purchase will be require by the retailer together with your gift card, even if there is zero balance remaining as you will need to present your Gift Card to the retailers for any returns however, any returns and exchanges will be governed by the policies of the retailer and applicable law. If the refund is credited back onto your GiftCard, it will take up to 7 working days for the balance to be reinstated

Is there a minimum or maximum purchase spend for the Gift Card?

Minimum spend is £5 and there is no limit to the number of cards you can purchase but each gift card can only contain a maximum of £500.

I work for a company and would like to like to purchase a group of cards for staff incentives how do I do this?

Please contact Customer Service on 01273 327428 or email This email address is being protected from spambots. You need JavaScript enabled to view it. with your enquiry.

Where are the toilets?

Public toilets can be located on Food Central, please follow the corridor between Italian Kitchen and Spud U Like and also between TH Baker and Clarks.

Where can I eat in Churchill Square?

Food Central has a great mix of restaurants to suit your palate. Please visit our Eat & Drink page for full details. 

Where do I purchase a Churchill Square Gift Card?

At the Customer Service Desk, upper mall between H Samuel and TH Baker.

Does Churchill Square provide free Wi-Fi?

Yes, simply ensure your device is switched on and enabled, select BTWiFi-ChurchillSquare login to register and you are now good to go!

Who do I speak to about running a kiosk in the centre?

Space and People are responsible for booking our mall space, please call 0845 241 or email This email address is being protected from spambots. You need JavaScript enabled to view it.for all enquiries.

What time does the car park shut?

Both Churchill 1 car park and Churchill 2 car park are open 24 hours. 

Collect+

With Collect+ you can collect your online purchases with ease from our Customer Service Desk.

How will Collect+ work?

  1. You can purchase goods online and have them delivered to Churchill Square for collection. Search on the Collect+ website for BN1 2RG and select Churchill Square
  2. Collect+ will text or email you to confirm that your delivery is ready to pick up.
  3. Visit the Customer Service Desk to collect your parcel and bring your email with the barcode and your ID.
  4. Parcels must be collected within 10 days of your collection date

Please note, for a third party collection, the person collecting the parcel should have the ID from the person whose name appears on the parcel AND their customer collection code

 Parcel returns:

  1. Follow the process as advised on the goods instructions
  2. The barcode label must be attached to the parcel and the parcel must be sealed
  3. Bring the parcel  to the Customer Service Desk where you will be given a tracking number.  

Please note, maximum size of parcels are 90cm x 60cm x 60cm

Consumer Send:

Customers can send parcels to friends/family/customers by purchasing a send label online and dropping it off at the Customer Service Desk.
 
Customer query? Please call the Collect+ helpline on 01923 601 616 or visit www.collectplus.co.uk